Common Error Messages
Crawlbyte's infrastructure is built for speed and resilience, but issues can still happen. Below is a list of common error messages you might encounter and what they mean.
⚡ Service & Connection Errors
The service is temporarily unavailable, please try again shortly. All workers are currently busy. Please retry in a few seconds.
We're handling high load right now, please retry shortly. Temporary congestion on our end. All workers are busy.
Connection was interrupted, please try again. A worker disconnected unexpectedly. This is rare. Retry should solve it.
Unable to re-establish connection, please try again later. Internal connection issue between API and backend.
Not connected to the service, please try again. API is currently disconnected from backend.
💳 Credit & Team Issues
Insufficient balance. Your workspace ran out of credits. Recharge via the dashboard.
Your current balance is insufficient to complete this action. The task requires more credits than are currently available.
Requested team could not be found, please check and try again. Your team may have been deleted or suspended. Double-check your API key or contact support.+
Rate limit exceeded.
You’ve reached the request limit for your current plan. Check your dashboard for allowed requests per second or upgrade your package.
⚠️ Protection & Solving Errors
Request blocked by protection system, please try again later. We were blocked by the target site. We’re already working on bypassing it.
We couldn't process this request at the moment, please retry or report this issue. This is usually a temporary solving delay. Retry or contact support if persistent.
We encountered an internal issue while preparing your request, please try again shortly. Solver backend is updating or restarting. Please retry.
A temporary internal check failed, we're working on it — please retry in a moment. Internal validation failed. Our team has been notified.
🚫 Task & Payload Issues
Operation was canceled. The task was cancelled automatically. Review your payload.
Invalid request setup detected, please contact support. The input or configuration is invalid.
An unexpected configuration issue occurred, please contact support. An internal logic issue. Contact support.
We were unable to create your request, please try again later. General request creation error. Retry or contact us.
Your request couldn’t be completed due to a temporary issue, please retry shortly. Temporary failure. Usually resolves quickly with a retry.
Unexpected response received, please try again later. An unexpected output was returned. We’re automatically alerted and investigating.
If you're stuck or receive repeated errors, reach out via your dashboard or open a support ticket. We monitor and respond to all high-priority failures automatically.
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